Terms of service

Thank you for choosing ALSAN as your trusted source for nutritious and versatile flours. We are committed to providing you with high-quality products and exceptional customer service. Please take a moment to review our Terms of Service below:

1. Product Information

ALSAN specializes in selling a variety of nutritious and versatile flour. Our products are carefully sourced and undergo rigorous quality control measures to ensure freshness, flavor, and nutritional value. For further information, please refer to all our certifications here.

2. Ordering and Payment

To place an order, simply add your desired products to the cart and proceed to checkout. We accept various payment methods, including credit cards, debit cards, PayPal and COD. All payments are processed securely to protect your personal information. For further information, please read our Payment policy here.

3. Shipping and Delivery

We offer fast and reliable shipping options to ensure that your order reaches you in a timely manner. Shipping costs and estimated delivery times will be provided at checkout. Please note that international orders may be subject to customs fees and import taxes, which are the responsibility of the customer. For further information, please read our Shipping policy here.

4. Returns and Refunds

We strive to provide our customers with the highest quality products and exceptional service. However, we regret to inform you that we do not allow returns at this time. For further information, please read our Return policy here.

5. Privacy and Security

At ALSAN, we take your privacy and security seriously. We collect and store your personal information solely for the purpose of processing your orders and providing you with a seamless shopping experience. We will never share your information with third parties without your consent.

6. Intellectual Property

All content on the ALSAN website, including product descriptions, images, and logos, is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written permission from ALSAN.

7. Limitation of Liability

ALSAN shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or website. Our liability is limited to the purchase price of the products.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which ALSAN is located. Any disputes arising from these terms shall be resolved in the courts of that jurisdiction.

By using the ALSAN website and purchasing our products, you agree to abide by these Terms of Service. If you have any questions or concerns, please don't hesitate to contact our customer service team. Thank you for choosing ALSAN!